FAQs-BEE-MS Motion Sensor

BeeSecure» FAQ »BEE-MS
Do I have to buy BEE-HUB to use the motion sensor ?
Yes
I don't always receive notifications when passing in front of the motion sensor , why?
The motion sensor will trigger the alarm every 2 minutes to avoid constantly sending notifications regarding the same action
Can I use the motion sensor outdoors?
No. BEE-MS is for indoor use only
Where should I place the motion sensor?
It is suggested to install the motion sensor at 2 meters high from the ground at the corner to detect the widest range of the room
What if someone rip off the motion sensor , will I still receive the notification?
You will receive instant notification and tell that there is a violent dissemble ongoing.

Installation

Activate the Battery
Open the back cover of the motion sensor and remove the insulating sheet between the battery and metallic blad...
Read Guidance
Mounting Location
It is recommended to install the motion sensor at 1.8 -2.1 meters above the ground for the best performance.

Mounting Instructions

Features

Specifications
Operated by DC 3V (CR123a), wireless installation and ZigBee..


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Notification
You will be notified when large motion (>25kg) is detected , or violent dissemble is detected, battery low (<20%)...



Anti-Tamper
If someone attempts to rip off the sensor from the base, the app will notify you


Troubleshoots

1
My BEE-MS appears offline for long time , what can I do?
  • Ensure that the distance between the motion sensor and hub is within the communication range (20meters , depending on working environment)
  • Check if the hub is still online. If not , refer the answer of last question;
  • Check the device message and if there were recent "Low Battery" reminders, replace your device battery;
2
I cannot set up the pet-friendly level?
No. The pet-friendly level is set as 25 kg . Carry our multiple test to find out the best installation location and angle.
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