At step 4, I
get error message "No device found", what can I do?
Wi-Fi router settings
.Currently we only support Wi-Fi with 2.4G and radio
type 802.11 b/g/n, check your Wi-Fi setupthrough:
For Windows -> Device Manager->
For Mac: Click Apple Icon at top left corner->System Report->Wi-Fi
BeeSecure does not support simultaneous dual-band Wi-Fi router or router
without password. Wi-Fi password can only use ASCII character, therefore, no Chinese or
If your Wi-Fi setup matches, check you have the latest version of
BeeSecure App installed.
- Check if your network connection is stable;
- After confirm from both above, reset your hub by long press for 3 seconds, and try
to add the hub